Order Tracking

Follow your Douvée order from dispatch to delivery.

Open our tracking page and enter your order number or your tracking number to see the latest status of your parcel.

Track your order

Good to know

  • Your tracking number is sent by email once your order has shipped.
  • Tracking may take 2–5 business days to show its first update after dispatch.
  • Parcels may show few updates while travelling between countries. This is normal, and updates resume once your parcel reaches your country.

Need help?

If your tracking has not updated for more than 10 business days, or you have any questions about your delivery, contact us at info@douvee.com with your order number.